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Marketing and Customer Service - Groupe CSL - Vancouver, BC (#1,451,574,588) 

Job offer in Vancouver (British Columbia), Canada

Vancouver, BCPermanentThe company
The CSL Group Inc. (?CSL?) of Montreal, Canada is a world-leading provider of marine dry bulk cargo handling and delivery services. Through its major operating divisions, Canada Steamship Lines, CSL Americas, CSL Australia, CSL Asia and CSL Europe, CSL owns and operates a highly diversified fleet of specialized self-unloading vessels, off-shore transshippers and Handysize bulk carriers, and delivers more than 78 million tonnes of cargo to industrial customers annually. CSL's history can be traced back to 1845.
At CSL, we are committed to the wellbeing of our crews and employees, and to promoting a corporate culture that values high ethical standards, a safe and healthy workplace and respect for the environment. A career with CSL is both stimulating and challenging, and we are continually seeking skilled and passionate individuals to occupy key roles throughout our company.
For more information on CSL Group, please visit our website: https://
Duties and responsabilities
Develops voyage estimates for customer indications in developing contracts and spot fixtures to optimize financial returns as well as fill open capacity. When business is secured work with Legal Department in Montreal to develop contract language to used and negotiate with customer to complete
Maintains daily contact and fosters long term relationships with customer representatives, ensuring customers? needs are understood and being met
Cultivates new business opportunities through networking with current or future customers either for future COA business or fixing spot cargoes when required.
Ensure West Coast contracts are maintained and up to date to ensure accurate invoicing. Annually assist in calculating annual rateescalations
Canvas market for new business projects where CSL can get involved in the early phase of development. Continuously look for new business opportunities through customer contacts and brokers to expand the business portfolio
Maintains ongoing dialogue with CSLI Ship operators in Middleton, MA to understand vessel scheduling to field possible customer questions and ensure customer requirements are met.
Fosters relationships with Pilots, vessel agencies, and other vendors.
Will work closely together with Middleton office staff to offer input on topics as requested to ensure West Coast requirements are covered. May be called upon to provide support to other CSL offices as opportunities or projects develop
Keeps up with environmental trends and legislative changes that could affect CSL or its customers? activities on the West Coast.
Ensures customer performance data is accurate and uses available tool to monitor adherence to annual volume commitment. Will work closely with Middleton to continue to use standard reports being available and make recommendation for changes where warranted
Together with Director work to ensure office is maintained to CSL standards and presentable for visits
Travel as required to meet customers, CSL colleagues and vessel visit to grow and expand contact network as well as understanding of thebusiness
10-20% Travel
Qualification and skills
Bachelor's degree in commerce, logistics or equivalent relatedfield
4-7 years experience in shipping environment
Business Acumen
Marketing and Sales Acumen
Customer Focused
Proactive, Results Oriented
Good Communicator, written and oral
Able to work in a small office environment
Team Player
This is a full time, salaried position. CSL offers a competitive salary, employee bonus program and comprehensive benefits package. We thank all applicants for their interest; however only those selected for an interview will be contacted.
Information about the position
# of openings:
Hot Job:
Job Type:
Added to system:
13/05/19 10:55 PM
Last updated:
13/05/19 10:55 PM

The Company

Company Name
Groupe CSL

Job Details

Job Location
Post Code
CA-V5K 0A1
Greater Vancouver
British Columbia

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